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Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://trustsquadpro.com/ Website (the “Website”) operated by SquadPro Roofing, LLC., a(n) Limited Liability Company formed in Texas, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you. Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website. By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

Information Collection

We collect any and all information that you enter on this Website. We collect the following information about you:
  • Name
  • Postal / Shipping address
  • Phone number
  • Email address
  • Domain name
  • IP address
The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed. Privacy Policy. Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication. We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support. Privacy Policy. We may use the information that you provide us for the following:
  • Analytics;
  • Marketing and advertising;
  • Performing services;
  • Providing customer service;
  • Detecting security incidents.
  • Security
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. Privacy Policy. If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s device to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. This Website collects cookies and may use cookies for reasons including, but not limited to:
  • Analyzing our Website traffic;
  • Analyzing your interactions with advertisements;
  • Identifying if you are signed in to the Website;
  • Testing content on the Website;
  • Storing information about your preferences;
  • Recognizing when you return to the Website.
Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing. Privacy Policy. We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties
Privacy Policy please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Text Communication

We may use your phone number to send you text messages (SMS) regarding our services, promotions, and updates. By providing your phone number, you consent to receive such communications from us. Message and data rates may apply.

Opt-In Consent

In Privacy Policy by submitting your phone number, you are authorizing us to send you text messages and notifications. You can opt-out at any time by replying “STOP” to any message you receive from us.

Information Use

We will not share your mobile phone number with third parties for marketing or promotional purposes. Your phone number will only be used for the purposes specified in this Privacy Policy.

Security

We take reasonable measures to protect the information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Opt-Out

If you wish to stop receiving text messages from us, you can reply “STOP” to any message. You may also contact us directly to request removal from our text messaging list. You have the right to access, correct, verify, change, or remove your personal information. Contact us to make any changes.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information in Privacy Policy.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site in Privacy Policy.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 713-844-8182 or via mail Attn: SquadPro Roofing, 535 E. Fernhurst Dr. #311 Katy, TX, USA
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SquadPro-Roofing-Hero-Mascot-Did-You-Know-Installing-A-Roof-02

Did you know, SquadPro Roofing only uses Texas code approved materials to help protect your home? We follow Strict Standards for Quality, Safety, and Long-Lasting Performance.

Privacy Policy

Privacy Policy

This Privacy Policy explains what information we collect, why we collect it, and how we use it. It also explains the choices you have about your information. If you contact us for an inspection, estimate, repair, or replacement, this page applies to the information you share during that process.


We only request information that helps us provide roofing service and communicate clearly. This can include your name, address, phone number, email, and project details. If you choose to share photos of your roof or documents, we use them to evaluate the issue and plan the work.


If you interact with our pages online, we may also receive basic technical information such as device type, browser type, and general location signals used for website performance. You can also connect with updates on community pages if that is easier than calling.


What This Privacy Policy Covers

  • Information you provide: contact details, property details, and messages you send us.

  • Information from service activity: inspection notes, photos, and job documentation tied to your project.

  • Website information: limited usage data that helps us maintain performance and security.

  • Sharing and retention: when we share data, why we share it, and how long we keep it.

  • Your choices: how you request access, correction, or deletion where applicable.


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Privacy Policy

We publish practical guidance that helps homeowners protect their roof and reduce damage risk. If you prefer self-serve education, you can read maintenance tips on our articles page. Those pages may include standard website analytics used to understand which topics people read most often.


Information We Collect

We collect information in three main ways: information you give us, information we create during service, and limited information collected by websites. When you request service, you may share your name, phone number, email, address, and preferred contact method. When we inspect, we may create notes, photos, and measurement details tied to your property.


Examples of Information You May Share

You may share leak timing, interior stain location, storm event timing, and prior repair history. You may also share documents you want us to review. If you do not want to share a specific item, tell us, and we will explain whether the project can still move forward with limited details.


How We Use Information

We use information to schedule inspections, provide proposals, plan materials, send updates, and complete work. We also use information to prevent fraud, protect safety, and maintain records tied to warranties and job quality. We do not use your personal information to make decisions unrelated to service.


Common Use Cases

  • Scheduling and confirmation: contact you about arrival windows and jobsite access needs.

  • Project planning: use photos and notes to select correct repair methods and materials.

  • Customer support: answer questions, resend documents, and clarify approvals.

  • Quality control: document work progress for your file and our internal review.

  • Legal and safety: maintain records needed for compliance and risk reduction.


We keep communication practical and focused. SquadPro Roofing applies these privacy steps to support clear service outcomes without unnecessary data collection.


Sharing, Third Parties, and Service Partners

We only share information when it is needed to support your project, meet a legal requirement, or operate basic business functions. Examples can include sharing limited details with material suppliers for delivery coordination, or sharing billing details with payment processors. Third parties have their own policies, and we encourage you to review them if you use their services.


When Sharing May Occur

  • Vendors and suppliers: to coordinate materials and delivery timing.

  • Payment processing: to complete a transaction you authorize.

  • Legal needs: to comply with lawful requests and safety obligations.

  • Customer-requested sharing: when you ask us to include a family member or property manager.


We do not sell your personal information as a standard business practice. If a future service requires a different approach, we update this page so you can review changes.


Careers, Applicants, and Recruiting Data

If you apply for a job, you may provide contact details, work history, and scheduling availability. We use that information for recruiting and hiring steps. If you want to explore roles, you can start on our opportunities page and review what each role requires.


How Applicant Data Is Used

  • Application review: match skills to the role and confirm work experience.

  • Interview coordination: schedule calls, messages, and follow-up steps.

  • Compliance: meet basic hiring record needs where required.

  • Security: reduce spam and protect recruiting communication channels.

  • Process improvement: review what applicants ask for and improve job listings.


If you want to update or correct applicant information you already shared, contact us and specify the job role and the contact method you used.


Local Service Pages and Online Navigation

Some visitors use local pages to confirm service areas and request a visit. If you want a direct overview of service coverage, you can review our coverage page. That page may collect limited usage data that helps us keep the site secure and working well.


Website Data We May Receive

  • Basic usage signals: pages visited, time on page, and referral sources in aggregated form.

  • Device details: browser type, screen size, and general performance indicators.

  • Security logs: signals used to reduce spam, bots, and malicious activity.

  • Form activity: information you submit when you request contact.

  • Cookie preferences: where applicable, your device settings and consent choices, SquadPro Roofing Accessibility , Locations , Locations - Page 2.


We aim to keep website tracking limited and focused on security and performance, not on unnecessary profiling.


Reviews, Public Platforms, and External Sites

If you leave a review on a public platform, that platform controls what is displayed and how it is shared. We do not control third-party privacy practices, but we can respond to reviews and address service concerns. If you want to see public feedback, you can review our listing on Yelp.


What To Know About Public Posts

  • Avoid posting private details: do not share addresses, phone numbers, or billing data in public comments.

  • Use direct contact for account issues: private issues get handled faster through direct messaging.

  • Third-party rules apply: those sites decide retention, visibility, and identity verification.


If you want visual updates without sharing private details, you can view project photos and tips on channels that focus on general education and jobsite snapshots.


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If you prefer to research employer information or read third-party profiles, you can review profiles that may include public business details and workplace notes.


Privacy Policy Conclusion

This Privacy Policy is built to protect your information and keep communication clear. We collect only what supports service, we use it for scheduling and project delivery, and we share it only when needed for operations or legal reasons. If you want to request access, correction, or deletion where applicable, contact us and describe what you need, and we will respond with the next steps.